Security Officer Reception Operations

Allied Universal•Charleston, SC
•Onsite

About The Position

As a Security Officer Reception Operations in Charleston, South Carolina, you will serve and safeguard clients in a financial institution setting. In this front desk role, you will welcome visitors, manage access control, verify credentials, and maintain a professional, customer-focused presence. You will use technology to document activity, communicate security-related concerns, and help create a secure, welcoming environment.

Requirements

  • At least one year of security-related experience.
  • At least 18 years of age for unarmed roles; 21 or older for armed roles.
  • High school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • State or local licensing may be required before employment.

Nice To Haves

  • Experience with access control and badges.
  • Comfort using a computer or tablet.
  • Customer service experience.

Responsibilities

  • Provide customer service to clients, visitors, and employees in a financial institution reception area by following site-specific procedures and access protocols.
  • Monitor lobby activity, greet and direct visitors, verify identification and appointments as required, and maintain accurate visitor records.
  • Answer incoming calls, manage inquiries, and communicate relevant information to appropriate personnel professionally.
  • Respond calmly to incidents, alarms, and critical situations, following established emergency response procedures.
  • Monitor access points and report unusual activity, unauthorized access attempts, and security-related concerns to appropriate personnel.

Benefits

  • Retirement savings plan, including 401(k) plans for full-time positions.
  • Medical or health insurance.
  • Dental insurance.
  • Vision insurance.
  • Basic life and AD&D insurance.
  • Disability insurance.
  • Paid training.
  • Career growth opportunities.
  • Employee discounts through the Perks Program.
  • Access to technology for viewing and claiming additional shifts.
  • Schedules that fit personal life goals.
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