Overnight Security Officer- Hilton Denver City Center

Sage Hospitality Group • Denver, CO

4d • Onsite

About The Position

The Security Officer searches for, responds to, and handles security problems, concerns, and disaster or emergency situations in accordance with applicable policies, procedures, and regulations. The role helps protect the hotel's assets, guests, and employees. The position is overnight at Hilton Denver City Center in downtown Denver.

Requirements

• High school education or equivalent experience.
• At least two years of prior experience in loss prevention.
• Current CPR and First Aid certification.
• Good communication skills and the ability to recognize drug and alcohol abuse.
• Ability to communicate using a portable radio.
• Excellent hearing, vision, speech communication, comprehension, and literacy for communicating, responding to emergencies, conducting visual safety inspections, and completing reports and logs.
• May require a second language.
• Ability to meet the role's physical demands, including mobility throughout the shift, use of stairs during fire alarms, and carrying people or equipment in emergencies when necessary.

Responsibilities

• Patrol all areas of the property, including outside parking lots, regularly.
• Respond to guest complaints and concerns, investigate them, and work to remedy situations promptly.
• Observe, investigate, handle, and report unusual circumstances, safety violations, car theft, property destruction, and suspicious or undesirable persons; escort individuals off the property if necessary.
• Document incidents, including theft, accidents, and safety violations, in a concise daily security log.
• Complete security forms documenting property losses or personal injuries involving guests or associates.
• Maintain familiarity with hotel disaster and emergency policies, procedures, and regulations.
• Respond immediately to emergency alarms or calls for help, determine a course of action, notify appropriate authorities, and provide first aid and CPR as needed.
• Conduct investigations of security incidents.
• Enforce the property's No Solicitation Policy.

Benefits

• Employee referral program offering $500 to $1,000 based on position.
• Free monthly RTD EcoPass for full-time employees.
• Sage Savings Spot Deals on furniture, electronics, cell phone plans, flowers, restaurants, and more.
• Company-paid short-term disability.
• Paid FMLA leave for up to 12 weeks.
• Discounted hotel rates at Hilton- and Sage-managed hotels and restaurants.
• Medical, dental, vision, 401(k), and flexible spending account for full-time employees.
• Paid vacation, sick days, and holidays for full-time employees.
• Work environment that encourages individuality, recognition, growth, and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED