Overnight Security Officer- Hilton Denver City Center

Sage Hospitality • Denver, CO

6d • Onsite

About The Position

The Overnight Security Officer searches for, responds to, and handles security problems, concerns, and emergency situations in accordance with applicable policies, procedures, and regulations. The role helps protect the hotel's assets, guests, and employees. Duties include regularly patrolling the property, responding to guest concerns, identifying and reporting suspicious activity and safety violations, documenting incidents, investigating security matters, and responding to emergencies. The officer may need to provide first aid and CPR and communicate with guests, employees, managers, and authorities.

Requirements

• High school education or equivalent experience.
• At least two years of prior experience in loss prevention.
• Current CPR and First Aid certification.
• Good communication skills and the ability to recognize drug and alcohol abuse.
• Ability to communicate through a portable radio.
• Excellent hearing, vision, speech communication, comprehension, and literacy for communicating, conducting safety inspections, and completing reports and logs.
• Ability to carry people or equipment in an emergency, bend and kneel to administer CPR and first aid, and remain mobile while responding to emergencies and patrolling.
• Ability to use stairs when responding to fire alarms; elevators are not used for this purpose.

Nice To Haves

• A second language may be required.

Responsibilities

• Patrol all areas of the property, including outside parking lots, on a regular basis.
• Respond to guest complaints and concerns and investigate and remedy situations urgently.
• Identify, handle, and report unusual circumstances, safety violations, car theft, destruction, and suspicious or undesirable persons; escort people off the property if necessary.
• Document incidents of theft, accidents, and safety violations in a concise daily security log.
• Complete security forms documenting property losses or personal injuries to guests or associates.
• Maintain familiarity with hotel disaster and emergency policies, procedures, and regulations.
• Respond immediately to emergency alarms or calls for help, determine a course of action, notify appropriate authorities, and provide first aid and CPR as needed.
• Conduct investigations of security incidents.
• Enforce the property's No Solicitation Policy.

Benefits

• Employee referral program offering $500 to $1,000 based on position.
• Free monthly RTD EcoPass for full-time employees.
• Sage Savings Spot Deals on furniture, electronics, cell phone plans, flowers, restaurants, and other items.
• Company-paid short-term disability.
• Paid FMLA leave for up to 12 weeks.
• Discounted hotel rates at Hilton- and Sage-managed hotels and restaurants.
• Medical, dental, vision, 401(k), and flexible spending account for full-time employees.
• Paid vacation, sick days, and holidays for full-time employees.
• Work environment that encourages individuality, recognition, growth, and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED