Security Officer

Landry's, LLC.•Stateline, NV
•Onsite

About The Position

The Golden Nugget Lake Tahoe Security Officer performs basic and advanced security functions and guest services for Golden Nugget/Landry’s Inc. The role is expected to deliver professional, personalized service consistent with the company’s brand standard and K.E.E.P. core values: Kindness, Engagement, Empathy, and Positivity. The position includes casino-related duties, security patrols and investigations, enforcement of property rules and applicable laws, guest and employee assistance, and completion of security documentation. The role requires a Nevada Gaming Control Board gaming license and successful completion of company and gaming background screening.

Requirements

  • High school diploma or equivalent required.
  • At least one year of customer service experience.
  • Fluent in spoken and understood English; able to read, analyze, and interpret documents in English.
  • Excellent analytical, problem-solving, administrative, multitasking, organizational, and prioritization skills.
  • Excellent verbal and written interpersonal and communication skills; articulate.
  • Ability to work efficiently and independently as well as collaboratively, producing consistent quality results.
  • Computer literacy in Microsoft Windows and Office applications.
  • Ability to establish and maintain effective working relationships with management and employees.
  • Ability to maintain the confidentiality of sensitive information.
  • Ability to understand questions and instructions from management and respond appropriately to common employee or guest inquiries.
  • Ability to apply common-sense reasoning and remain rational and calm in high-stress situations.
  • Working knowledge of company and department rules, policies, and procedures, and of state and local laws and their application.
  • Must successfully complete the company and gaming background screening process.
  • Ability to use security equipment such as two-way radios and handcuffs.
  • Must be capable of lifting and moving heavy objects, including regularly moving objects up to 50 pounds.
  • Must be able to work varied shifts, including weekends and holidays.
  • Good people skills and a well-groomed appearance.
  • Basic math skills, including addition, subtraction, multiplication, and division.
  • Minimum age of 21.
  • Ability to successfully complete American Red Cross or equivalent Adult CPR certification.
  • Must obtain a gaming license from the Nevada Gaming Control Board.
  • Ability to move throughout the hotel by standing, walking, kneeling, and bending for extended periods; sit for extended periods; and walk frequently, including distances up to 500 feet during a shift.
  • Ability to stoop and reach frequently, express or exchange ideas verbally, and perceive sound by ear.

Nice To Haves

  • Prior security experience preferred.

Responsibilities

  • Provide service to guests and employees.
  • Perform casino-related responsibilities such as fills, credits, drops, and voids.
  • Conduct security patrols in assigned areas throughout the property.
  • Check identification to ensure only patrons aged 21 or older enter age-restricted areas.
  • Enforce the Golden Nugget Code of Conduct, rules, and regulations.
  • Perform citizens’ arrests or legal detainments when legally permitted.
  • Complete security reports, including voluntary statements, employee accident reports, and computerized case reports.
  • Investigate violations of state and local laws, the Golden Nugget Code of Conduct, and other matters requiring inquiry or investigation.
  • Perform other security or non-security duties as required.
  • Handle lost and found property.
  • Conduct on-foot exterior perimeter checks of company-owned property.

Benefits

  • Multiple benefit plans to suit your needs.
  • Paid time off.
  • 401(k).
  • Opportunities for advancement.
  • Positive and respectful work environment where diversity is valued.
  • Employee discounts on dining, retail, amusements, and hotels.
  • Community volunteer opportunities.
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