Security Officer - WMD

UPMC•Cumberland, MD

About The Position

UPMC Western Maryland is hiring a part-time Security Officer to help maintain a safe and secure environment for patients, visitors, staff, and UPMC-owned and adjacent properties. The role establishes a uniformed security presence through patrols of hospitals, buildings, grounds, and associated areas; monitors security, fire, and environmental alarms; responds to problems, disputes, unusual circumstances, and alarms; and provides customer service to patients, families, visitors, and staff. The officer documents incidents and activities and contacts UPMC Police Officers or other appropriate law enforcement when necessary. The position covers second shift, 3:00 p.m. to 11:00 p.m., including rotating weekends and holidays. Officers may staff fixed posts, conduct patient escorts and stand-by details, assist with traffic control and vehicles, transport deceased individuals to the morgue or release bodies from the morgue, operate UPMC vehicles, and inspect parcels as necessary. Officers are required to wear a bulletproof vest and maintain required certifications, licensing, and training. Applicants are subject to background and criminal record checks, a required personality test, and the UPMC Physical Fitness Standard prior to hire.

Requirements

High school diploma or equivalent preferred.
High level of integrity when handling sensitive or confidential UPMC information.
Strong interpersonal skills, including the ability to interact and communicate effectively with people from all walks of life and diffuse potentially combative situations.
Psychological fitness to deal with stress and potentially dangerous conflict situations.
Physical fitness, strength, and stamina sufficient to meet typical physical demands and respond to crisis interventions and medical emergencies.
Effective oral and written communication skills.
Must be available for all shifts.
Applicants are subject to a thorough background and criminal record check.
Must wear a bulletproof vest.
Valid driver's license.
Must meet audio standards.
Must meet Maryland vision standards of 20/20 corrected.
Must successfully pass the UPMC Physical Fitness Standard prior to hire.
Required personality test.
Employees covered by a collective bargaining agreement should consult the applicable agreement for specific requirements.

Responsibilities

Patrol UPMC hospitals, buildings, grounds, and associated areas to deter criminal activity, document activities, and contact appropriate law enforcement when necessary.
Respond to and resolve problems, disputes, and unusual circumstances.
Provide customer service to patients, families, visitors, and staff to maintain a safe and secure environment.
Report and document incidents, suspicious activities, and hazards.
Monitor security, fire, and environmental alarms; respond to alarms and assist as needed.
Staff fixed posts to monitor ingress and egress to secured areas.
Conduct patient escorts and stand-by details.
Assist with traffic control and vehicle assists.
Transport deceased individuals to the morgue and release bodies from the morgue.
Operate UPMC vehicles in accordance with applicable state and local motor vehicle laws.
Maintain required certifications and licensing.
Complete mandatory training programs according to departmental guidelines.
Inspect incoming and outgoing parcels as necessary to prevent theft.
Perform in accordance with system-wide competencies and behaviors.
Perform other duties as assigned.