Security Officer Unarmed Alarm Panel Operations

Allied Universal•Houston, TX

About The Position

As a full-time unarmed Security Officer supporting a commercial real estate location in Houston, Texas, you will help safeguard clients and provide customer service to tenants, visitors, contractors, and property management personnel. You will monitor and patrol assigned areas, maintain a visible presence, respond to security concerns, and assist visitors, tenants, and staff professionally. The role involves communicating clearly and following site-specific procedures while reflecting Allied Universal’s values of agility, reliability, innovation, care, teamwork, and integrity. The position pays $18.30 per hour and is scheduled Monday through Friday, 2:00 PM to 10:00 PM. Applicants are subject to a background investigation and, to the extent permitted by law, a drug screen. Licensing requirements depend on applicable state and local laws and may need to be met before employment. A valid driver’s license is required only for driving positions.

Requirements

Be at least 18 years of age for unarmed roles.
Possess a high school diploma or equivalent.
Undergo a background investigation in accordance with applicable federal, state, and local laws.
Undergo a drug screen to the extent permitted by law.
Meet applicable state and local licensing requirements, which may be required prior to employment.
A valid driver's license is required for driving positions only.

Nice To Haves

Customer service experience.
Comfort using a computer or tablet.
Possession of a guard card or license.
Alarm panel experience.
Access control or badge experience.

Responsibilities

Provide customer service to tenants, visitors, contractors, and property management personnel by following security procedures and site-specific policies, and carrying out emergency response activities when appropriate.
Respond calmly to incidents, alarms, access concerns, and critical situations, following established reporting and escalation procedures.
Conduct regular and random unarmed patrols of buildings, parking areas, common areas, loading zones, and perimeter locations; identify and report unusual activity, property concerns, and potential hazards.
Monitor access points and visitor activity, provide directions and general assistance, and help maintain an orderly environment.
Prepare accurate daily activity reports and incident documentation, and communicate relevant observations to Allied Universal leadership and site contacts.