Security Officer Alarm Panel Oversight

Allied Universal • Worcester, MA

3d • Onsite

About The Position

Allied Universal is hiring a part-time Security Officer Enhanced for Alarm Panel Oversight in Worcester, Massachusetts. The role provides consistent scheduled hours at an assigned site, with the option to claim additional shifts through the company's scheduling platform. The designated weekly shift is an anchor schedule requiring a six-month commitment. Employees may build up to a full-time schedule of as many as 40 hours per week and may scale back when needed. The listed pay rate is $20.83 per hour.

The position involves providing customer service and carrying out site-specific security procedures, monitoring access and visitor activity, responding to incidents, conducting unarmed patrols, and documenting observations and activities. Applicants are subject to a background investigation and, where permitted by law, a drug screen. Licensing may be required under applicable state or local rules.

Requirements

• Be at least 18 years of age for unarmed roles; 21 or older for armed roles.
• Possess a high school diploma or equivalent.
• Submit to a background investigation as a condition of employment, in accordance with applicable laws.
• Submit to a drug screen as a condition of employment to the extent permitted by law.
• Meet applicable licensing requirements, which may be required before employment.
• Have a valid driver's license for driving positions only.

Nice To Haves

• Alarm panel experience.
• Customer service experience.
• Access control and badge experience.
• Comfort using a computer or tablet.

Responsibilities

• Provide customer service to clients, visitors, and personnel by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Respond to incidents, access concerns, and critical situations in a calm, professional, problem-solving manner.
• Conduct regular and random unarmed patrols of healthcare facility areas, parking locations, building perimeters, and other assigned locations.
• Monitor access points and visitor activity according to site-specific procedures and report unusual conditions to appropriate personnel.
• Accurately document incidents, observations, and patrol activities, and communicate relevant information to Allied Universal leadership and site contacts.

Benefits

• Medical, dental, vision, basic life, AD&D, retirement plans, and disability insurance.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
• Discounts at restaurants, entertainment venues, and other businesses through the perks program.
• Paid training programs and opportunities for career advancement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED