Security Officer-Swing

Tamaya Enterprises d•Santa Ana Pueblo, NM

21h•Onsite

About The Position

The Security Officer is responsible for facility safety and security by remaining visible, mobile, and vigilant while projecting confidence, strength, and professionalism and safeguarding the establishment’s public perception. The role requires maintaining communication with the immediate supervisor and surveillance regarding incidents; protecting assigned areas through observation and reporting; and helping maintain a clean, safe, and enjoyable environment. Duties also include report writing, escorts of money and important documentation, patrolling assigned areas, assisting guests and other departments, and following applicable policies and procedures. The officer is expected to demonstrate dependability, honesty, professionalism, respect for coworkers, openness to constructive guidance, and a willingness to seek clarification when needed. The position requires clear communication, customer service, sound judgment, attention to detail, organization, multitasking, teamwork, and the ability to handle conflict and stressful situations professionally. Employees must maintain company confidentiality and present a well-groomed, professional appearance. Duties are performed indoors in a climate-controlled, non-smoking environment, though employees may also be exposed to inclement weather, second-hand smoke, loud noise, and chemicals such as cleaning supplies and solvents.

Requirements

Must be 21 years of age.
High school diploma or GED.
Ability to communicate and correspond clearly and effectively.
Valid driver’s license.
Availability for all shifts.
Must pass a pre-employment drug test.
Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license.
Proficient use of a smartphone for company applications, email, and text is required; a company-selected smartphone may be provided through payroll deduction if one is not provided by the company.
Strong verbal and written communication skills.
Excellent problem-solving abilities; detail-oriented and organized, with the ability to multitask.
Ability to work in a fast-paced environment and handle stressful situations professionally.
Ability to work as part of a team and handle conflict situations.
Ability to stand, walk, turn, handle and feel objects, reach, talk, and hear frequently while performing duties.
Ability to lift up to 25 pounds, work in inclement weather, sit for long durations, and safely perform the essential job functions.
Ability to work various hours, including weekends and holidays, and maintain a well-groomed, professional appearance.

Nice To Haves

Preference is given to qualified Santa Ana Tribal Members.
Experience in the security field is a plus.

Responsibilities

Maintain direct communication with the immediate supervisor and surveillance regarding related incidents.
Protect assigned areas by observing and reporting unusual, dangerous, or suspicious activities.
Help maintain a clean, safe, and enjoyable environment.
Write reports concerning internal matters, criminal matters, or injuries.
Escort money and important documentation as required.
Patrol assigned work areas.
Assist guests and other departments as needed and offer help to build goodwill.
Ensure policies and procedures are followed.
Perform other duties as assigned or required.
Maintain confidentiality and provide outstanding customer service.
Use company smartphone applications, email, and text systems proficiently.