SECURITY OFFICER-SWING

15f1ad1c-32cd-433c-918f-33e79a3d44e1•Santa Ana Pueblo, NM
•Onsite

About The Position

The Security Officer is responsible for facility safety and security by remaining visible, mobile, and vigilant while projecting confidence, strength, and professionalism and safeguarding the facility’s public perception. The officer protects assigned areas by observing and reporting unusual, dangerous, or suspicious activity; maintains a clean, safe, and enjoyable environment; and follows applicable policies and procedures. The role also includes communicating with the immediate supervisor and surveillance about incidents, writing reports, escorting money and important documents, patrolling assigned areas, and assisting guests and other departments. Employees are expected to treat coworkers with dignity and respect, be dependable and prepared for their shifts, act honestly, accept constructive guidance, remain courteous and professional, and seek direction when uncertain about information, policies, or procedures. The position requires maintaining confidentiality, providing customer service, resolving problems and conflicts, multitasking, and working effectively in a fast-paced and stressful environment. Work is performed indoors in a climate-controlled, non-smoking environment, although the employee may encounter inclement weather, second-hand smoke, loud noise, and cleaning supplies or solvents. The position requires standing, walking, sitting for extended periods, handling and reaching, communicating, and lifting up to 25 pounds. Weekend and holiday work and availability for all shifts are required.

Requirements

  • Must be at least 21 years of age.
  • High school diploma or GED.
  • Ability to communicate and correspond clearly and effectively.
  • Valid driver’s license.
  • Must be available for all shifts.
  • Must pass a pre-employment drug test.
  • Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license.
  • Must proficiently use a smartphone for company applications, email, and text; a company-selected smartphone may be provided through payroll deduction if one is not provided by the company.
  • Must maintain confidentiality, demonstrate customer-service and problem-solving abilities, be detail-oriented and organized, multitask, work in a fast-paced environment, handle stress and conflict professionally, and communicate effectively verbally and in writing.
  • Must be able to stand, walk, turn, handle and feel objects, reach, talk, hear, sit for long durations, work at a fast pace, and lift up to 25 pounds.
  • Must be able to work in inclement weather and work various hours, including weekends and holidays.
  • Must maintain a well-groomed, professional appearance and be physically able to safely perform essential job functions.

Nice To Haves

  • Preference is given to qualified Santa Ana Tribal Members.
  • Experience in the security field is a plus.

Responsibilities

  • Maintain direct communication with the immediate supervisor and surveillance regarding establishment-related incidents.
  • Protect assigned areas by observing and reporting unusual, dangerous, or suspicious activity.
  • Maintain a clean, safe, and enjoyable environment.
  • Write reports concerning internal, criminal, or injury-related matters.
  • Escort money and important documentation as required.
  • Patrol assigned work areas and assist guests and other departments as needed to build goodwill.
  • Ensure required policies and procedures are followed.
  • Perform other duties as assigned or required.
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