Security Officer - First Shift

Allied Universal • Indianapolis, IN

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Desk Associate in INDIANAPOLIS, IN, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a professional financial institution location as a Front Desk Officer, where you will welcome visitors, manage access and badges, monitor entry activity, and support security-related procedures with exceptional customer service and communication. In this people-first role, you will represent a caring, reliable team that values agility, innovation, teamwork, and integrity while helping create a professional and reassuring experience for everyone who enters.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR and/or First Aid experience is preferred.
• Access control and/or badge experience is preferred.
• A current CPR certification is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a financial services location.
• Monitor front desk activity, greet visitors, verify identification and/or visitor access permissions, and help to document arrivals, departures, and deliveries according to site protocols.
• Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, and communicate with site contacts and Allied Universal leadership as needed.
• Answer phones, provide directions, and support access control processes for employees, guests, and vendors while maintaining awareness of front lobby conditions.
• Prepare clear reports related to incidents, visitor activity, and/or daily front desk operations, and help to follow post orders and client-directed procedures.

Benefits

• Access to a retirement savings plan
• medical insurance
• dental insurance
• vision insurance
• basic life and AD&D insurance
• disability insurance
• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED