Security Officer - Customer Service - North Valleys

Allied Universal•Reno, NV
•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Life doesn’t always follow a fixed schedule. That’s why we created the Security Officer – Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader. As a Security Officer Enhanced Part Time Customer Service in Reno, NV, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build-up to a full-time schedule of up to 40 hours per week; always with the option to scale back when needed.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Customer service experience is preferred.
  • A guard card or license is preferred.
  • Access control or badge experience is preferred.

Responsibilities

  • Provide customer service to clients, visitors, and team members by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
  • Respond to incidents and critical situations in a calm, problem-solving manner, including customer concerns, disturbances, and potential loss-prevention matters.
  • Conduct regular and random patrols throughout the retail location, including sales areas, entrances, receiving areas, parking areas, and perimeter.
  • Monitor access points and observe activity to help deter unauthorized access, theft, and other policy violations.
  • Document incidents, observations, and daily activities in accordance with site procedures, and communicate relevant information to site leadership and Allied Universal supervision.

Benefits

  • Medical, dental, vision, basic life, AD&D, retirement plans, and disability insurance
  • seven holidays annually paid at time and a half, if worked
  • 40 hours of vacation after one year of employment at eligible work assignments (unused vacation is only paid out where required by law).
  • Enjoy discounts at restaurants, entertainment venues, and more through our perks program.
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