Security Officer VFT/Nights - Arnold Palmer Hospital

Orlando Health•Orlando, FL

8h•Onsite

About The Position

Provides security services to ensure the order and safety of patients, visitors, and hospital personnel. This role involves patrolling hospital areas, responding to various incidents, and assisting medical staff and law enforcement.

Requirements

High school graduate or equivalent.
Basic knowledge of Microsoft Word for report writing purposes.
Must have a valid Florida driver’s license and be insurable under the Orlando Health insurance carrier’s requirements and standards.
Must obtain a State of Florida Class “D” Security Officer License through the Florida Department of Agriculture and Consumer Services within 120 days of hire which must be renewed biannually before the license expires.
Must obtain Crisis Prevention Intervention (CPI) Certification within 120 days of hire which must be renewed annually before the certification expires.
Must obtain a Basic Security Officer Certification or higher level of certification through the International Association of Hospital Security and Safety within 120 days of hire and maintained at all times during employment.

Responsibilities

Escorts for visitors, employees, and students upon request.
Patrols all areas of the hospital internally and externally on foot, bicycle, and/or vehicle 24 hours a day in all weather conditions.
Provides key assists to all areas of the hospital, including sensitive areas to authorized personnel.
Detects suspicious activities within the campus and handles the situations appropriately.
Reports criminal activity to supervisor and law enforcement, as appropriate.
Investigates accident scenes, searches for and preserves evidence; investigates and interviews witnesses; makes oral and written reports; responds to varying situations with tact and diplomacy and deals with stressful, hostile or irrational person(s), whether due to physical or mental disability, drugs, or socio-economic differences or other factors and recommends legal action if needed.
Assists medical staff with the enforcement of Baker Act and Marchman Act patients with the use of approved medical restraints as requested by physicians under Florida Statutes.
Works with law enforcement/correction officers dealing with patient/prisoner intake and status during the duration of their stay in the hospital.
Assists the Patient Care Coordinator with securing the status of non-publicity/high risk patients.
Reports all safety and security violations throughout the campus.
Responds to all inbound and outbound helicopter flights by ensuring the safety of the helipad and assist flight crew in handling and transporting of patient(s) as needed.
Uses and understands the operation of walk-through and hand held metal detectors.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Responds to threats or acts of violence towards patients, staff, and/or visitors; hostage situations; adult/child abductions to include cordon of perimeter area; patient elopement; person down; emergency intake; fire alarms by responding to the location of incident and assist in fire suppression; severe weather; access control; hospital system failure; bomb threat or suspicious package and assist personal in searching area(s) in which the threat was made; hazardous materials/chemical spills.
Documents through an Event Report and photograph slip/trip and fall events for liability mitigation.
Enforces injunctions established by the state of Florida.
Responds to disturbance calls such as domestic disputes, disorderly conduct, fights in progress, and/or similar calls.
Assists department managers by escorting terminated employees.
Officers may be required to testify or be subpoenaed by any court proceedings.

Benefits

Multiple medical, prescription, dental, and vision plans
Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs)
On-site pharmacy and discounted health services
Wellness incentives—earn up to $500/year
Competitive 401(k) plan with up to 5% employer match
Group life, short‑term, and long‑term disability insurance at no cost
Nearly five weeks of PTO—including vacation, holidays, and sick leave
Four-week paid parental leave for eligible team members
Family care support including fertility benefits (up to $25K), adoption assistance (up to $15K), backup child/elder/pet care, and virtual tutoring
“Preferred Education Program”: earn degrees or technical certificates with zero out‑of‑pocket costs
Tuition reimbursement (up to $5,000/year) and student loan repayment ($1,200/year)
Full career development resources: coaching, workshops, events, and leadership training
Employee Assistance Program (EAP) offering confidential counseling services
Access to discounts on attractions, travel, cell phones, insurance, and more