SECURITY OFFICER LD

LOUISIANA DOWNS INVESTMENT COMPANY•Bossier City, LA

About The Position

Protects the assets of LA Downs and the welfare of its guests and employees. Assists the supervisor with assigned duties and may provide supervision and leadership in the supervisor’s absence. Performs security officer duties when needed. The position requires investigating incidents, supporting customer safety officers, maintaining good public relations, and following attendance, regulatory, departmental, and company policies.

Requirements

Hold a valid Louisiana driver’s license, with no DUI or suspension within the last three years.
Have investigation skills and knowledge of gaming regulations and company internal controls.
Have excellent written and oral communication skills.
Have excellent supervisory and interpersonal skills.
Have excellent customer and employee relations skills.
Be able to obtain Alcohol Awareness, First Aid, and CPR certifications.
Be able to work well with coworkers as part of a team.
Be able to read, write, speak, and understand English.
Be able to physically restrain adults weighing more than 200 pounds.
Respond calmly in crisis and stressful situations and work independently.
Be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads, and move quickly on level surfaces and stairs.
Be able to lift and carry up to 60 pounds and push or pull up to 150 pounds.
Make rational decisions when handling guest and employee issues.
See and remember specific details of incidents and people.
Be able to provide court testimony when necessary and write detailed reports.
Respond to visual and aural cues.
Maintain a well-groomed appearance.

Nice To Haves

Previous security experience is preferred.

Responsibilities

Help ensure the safety and well-being of guests and employees.
Investigate incidents concerning the welfare of the hotel and casino.
Review and approve documents as needed.
Assist the Shift Supervisor in supervising and directing customer safety officers and ensuring they follow company procedures.
Assist the supervisor with schedules and daily paperwork.
Develop a strong working relationship with the police department.
Provide supervision and leadership when the supervisor is absent.
Perform security officer duties when necessary.
Maintain good public relations with guests and company employees.
Meet attendance guidelines and follow regulatory, departmental, and company policies.