Security Officer (Armed)

MyMichigan Health•Midland, MI

About The Position

The Security Officer (Armed) performs routine patrols and writes incident reports while responding to emergency and non-emergency calls across the campus. The position provides security services to help ensure a safe environment for staff and visitors. Armed security staff may respond to an active shooter or other lethal threat and neutralize the threat if possible. The role also involves monitoring security and building systems, assisting with patient crises and escorts, enforcing facility policies, and supporting morgue operations.

Requirements

  • High school diploma or GED.
  • Required Concealed Pistol License (CPL).
  • Required DMV record check.
  • Michigan Commission on Law Enforcement Firearms certification, required before hire and annually after hire.
  • Required pre-employment psychological examination.
  • Basic Life Support (BLS), required within 6 months of hire.
  • Techniques for Effective Aggression Management (TEAM Advanced), required within 6 months of hire.
  • Must pass Security Defensive Tactics Training.
  • Must pass taser and pepper gel training.
  • Interpersonal skills to communicate successfully with individuals and groups.
  • Ability to communicate information clearly and understandably to people at all levels.
  • If driving a company vehicle, must be eligible under hospital insurance guidelines.
  • Ability to wear a bullet-resistant vest and required personal protective equipment, including latex materials or an appropriate substitute.
  • Ability to move freely about the facility with or without an assistive device and perform the job functions described.
  • Ability to perform physical management, including restraining, maneuvering, and holding combative individuals.
  • Ability to handle multiple tasks, work independently, get along with others, maintain regular and predictable attendance, and stay awake.
  • Overall dexterity, including handling, reaching, grasping, fingering, and feeling; these movements may be repeated regularly or frequently.
  • Must follow MyMichigan Health bloodborne pathogen and TB testing requirements.
  • Able to occasionally lift or carry 11–20 pounds and frequently handle 10 pounds and/or walk, stand, or push/pull arm or leg controls.
  • Able to sit, stand, or walk for extended periods and make frequent postural changes, including stooping, kneeling, or crouching.

Nice To Haves

  • Military, corrections, or law enforcement experience preferred.

Responsibilities

  • Conduct continuous random patrols by vehicle, bicycle, or on foot.
  • Respond to calls from the public, hospital staff, and the security dispatcher.
  • Monitor and page fire codes received through the fire monitor system in security dispatch.
  • Respond to hospital emergency overhead pages as directed by security dispatch.
  • Physically manage patients experiencing a crisis.
  • Escort patients to In Patient Mental Health or other facility areas when requested by staff.
  • Monitor and report alarms from the S&D alarm panel, generator alarm panel, HVAC computer, and Medical Air Gases alarm panel.
  • Answer calls for assistance received on the security emergency phone line or facilities help line.
  • Create maintenance work orders for calls received on the facilities help line.
  • Enter maintenance job log and work order information into the TMS application.
  • Monitor the CCTV system for suspicious circumstances and dispatch a security officer when required.
  • Assist with helicopter flight operations and secure or unlock doors as prescribed by policy or directed by the Security Manager or Supervisor.
  • Notify the Security Manager and/or Supervisor through the chain of command about major incidents on facility property.
  • Enforce parking policy as directed.
  • Escort employees to and from their vehicles when requested or assigned by a Security Supervisor or Security Manager.
  • Respond to panic alarms throughout the facility.
  • As armed security staff, respond to an active shooter or other lethal threat and neutralize the threat if possible.
  • Ensure contractors working above the ceiling or with a ceiling tile removed have a yellow copy of the Above Ceiling Access Permit.
  • Write reports as required by policy.
  • Follow departmental and medical center policies and procedures.
  • Demonstrate competency in Microsoft Windows.
  • Assist with morgue operations, including handling deceased patients.
  • Participate in further learning opportunities offered by MyMichigan Health when required.
  • Perform other duties and tasks as assigned.
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