Security Officer (Part Time)

Meow Wolf•Denver, CO

About The Position

The Security Officer secures the premises and personnel by patrolling and inspecting inside and outside the exhibit. The role helps protect against fire, theft, vandalism, injury, illegal activity, and inappropriate guest or employee activity in accordance with company policies and procedures. The officer promotes positive working relations through courteous, helpful, and professional contact with employees, visitors, guests, vendors, and contractors. The position reports directly to the Security Manager and offers approximately 20 hours of work per week.

Requirements

At least 1 year of security experience.
Proficiency in spoken and written English.
Strong verbal, written, interpersonal, and active-listening skills.
Customer-service orientation and the ability to communicate professionally.
Excellent problem-solving and multitasking skills.
Previous computer experience and the ability to write incident reports.
Solution-oriented approach.
Full and open availability to work any shift, including weekends and holidays.
Demonstrated work experience in entertainment, hospitality, military, or law enforcement.
High school diploma or GED.
Ability to work flexible hours.
Observant, situationally aware, and attentive to detail.
Ability to greet and interact with guests in a friendly and helpful manner and assess others’ reactions and behavior.
Responsible, professional presentation and attitude.
Ability to patrol property for 8–9 hours at a time.
Ability to define problems and draw valid conclusions.
Must be at least 18 years old.
Must be authorized to work in the United States on a full-time basis; visa sponsorship or transfer is not available.

Nice To Haves

Prior experience in an exhibit, attraction, theme park, museum, recreation facility, or other public space.
Bilingual ability, especially English and Spanish.
Willingness to work outside one’s comfort zone to assist guests or team members.
Ability to adapt knowledge of Meow Wolf to different situations.
Adaptability and comfort with change.
Adult, child, and infant CPR, AED, and First Aid certification.
TAM/TIPS certification.

Responsibilities

Complete daily reports, incident reports, supplemental reports, and other written or electronic documentation related to assigned tasks.
Monitor, enforce, and report violations of company rules, company policies, and applicable local, state, and federal laws.
Monitor and control guests entering and exiting the venue.
Interact professionally with guests and employees and engage with local law enforcement agencies as required.
Respond to guest or employee injuries and illnesses and provide First Aid, CPR, and AED assistance as needed.
Respond to emergencies, including safety hazards, fires, medical emergencies, and threats to life or property.
Direct evacuations during emergencies and assist guests as needed.
Escort security vendors or employees during money pickups and drop-offs.
Maintain the cleanliness and appearance of the venue, including assigned cleaning before, during, or after operating hours.
Promote guest satisfaction by providing friendly service and interacting positively with guests and employees.
Work flexibly in different positions and learn the requirements and functions of all workstations.