Security Officer Full Time Reception Operations

Allied Universal • Charlotte, NC

3d • Onsite

About The Position

As a Security Officer Full Time Reception Operations in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional at a commercial real estate location, you will welcome visitors, manage access control and badge processes, monitor entry activity, and provide exceptional customer service and communication. You will help maintain a secure, professional environment while representing Allied Universal’s agile, reliable, innovative, and people-first culture through teamwork and integrity.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card or license is preferred.
• Access control and badge experience is preferred.
• The ability to lift more than 20 pounds is preferred.

Responsibilities

• Provide exceptional customer service to tenants, visitors, vendors, and employees at a commercial real estate location by following site-specific security-related procedures and policies.
• Manage the front desk by greeting visitors, verifying identification and authorization, issuing visitor credentials, and maintaining accurate visitor records.
• Monitor access control systems, cameras, alarms, and communications equipment; report unusual activity, access concerns, and equipment issues according to site procedures.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following emergency response protocols and contacting appropriate personnel.
• Maintain a professional front desk presence, answer incoming calls, direct guests and deliveries, and support a welcoming, orderly lobby environment.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED