Security Officer Part Time Reception Access Coordinator

Allied Universal•Wilmington, DE
•Onsite

About The Position

Allied Universal is hiring a part-time Security Officer to serve as a Reception Access Coordinator at a commercial real estate location in Wilmington, Delaware. The role welcomes tenants and visitors, manages access control and badge processes, monitors alarm panels, and provides professional communication and customer service to help maintain a secure and welcoming environment while supporting daily operations. The scheduled shifts are Friday, Saturday, and Sunday from 4:00 PM to 12:00 AM. The pay rate is $16.25 per hour. The position offers access to a shift-claiming platform, paid training, career-growth opportunities, a retirement savings plan, and discounts through the company Perks Program. Applicants are subject to a background investigation and, where permitted by law, a drug screen. Licensing requirements vary according to state and local laws and may apply before employment.

Requirements

  • Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21 years of age.
  • Possess a high school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Licensing requirements may apply before employment, subject to state and/or local laws and regulations.

Nice To Haves

  • Customer service experience is preferred.
  • Alarm panel experience is preferred.
  • Possession of a guard card or license is preferred.
  • Comfort using a computer or tablet is preferred.
  • Access control or badge experience is preferred.

Responsibilities

  • Provide customer service to tenants, visitors, and client representatives by following site-specific procedures, access-control requirements, and front-desk protocols.
  • Greet and direct visitors, verify credentials, manage visitor sign-in processes, and maintain accurate entry records.
  • Monitor front-desk communications, alarms, and building systems as assigned, reporting suspicious activity or maintenance concerns to appropriate personnel.
  • Respond calmly and professionally to incidents, requests for assistance, and critical situations, including supporting emergency response activities when appropriate.
  • Maintain a professional presence at the reception area to deter unauthorized access and support a welcoming commercial property environment.

Benefits

  • Access to technology for viewing and claiming additional shifts.
  • Paid training and access to career-growth opportunities.
  • Retirement savings plan.
  • Discounts on brands and services through the Perks Program.
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