About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Full Time Unarmed Patrol Alarm Panel Operations in San Jose, CA, you will serve and safeguard clients in a range of industries such as Residential, and more. As an Unarmed Patrol Officer at a residential community, you will conduct routine patrols, maintain a visible presence to help deter incidents, monitor assigned areas, and support residents and guests with exceptional customer service and communication. You will contribute to a welcoming environment while responding to security-related concerns with professionalism. Join Allied Universal’s agile, reliable, innovative, and caring team, where integrity and teamwork guide every shift.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to ensure compliance with applicable laws.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Customer service experience is preferred.
  • Alarm panel experience is preferred.
  • Access control and/or badge experience is preferred.
  • Possession of a guard card and/or license is preferred.
  • CPR and/or First Aid certification is preferred.

Responsibilities

  • Provide customer service to residents, guests, vendors, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
  • Conduct regular and random unarmed patrols of residential community areas, including building exteriors, parking areas, amenities, walkways, and perimeter locations, to help identify and report unusual conditions.
  • Respond to incidents, resident concerns, and critical situations in a calm, professional, problem-solving manner, following established site procedures.
  • Monitor access points and observe activity throughout the property, reporting suspicious behavior, maintenance concerns, and/or policy violations to appropriate personnel.
  • Prepare clear, accurate reports and maintain detailed activity logs for patrols, incidents, and resident or guest interactions.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Enjoy discounts on top brands and services through our Perks Program.
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