Armed Security Officer

Signal of Northshore Chicago, IL (Signal Security) • Chicago, IL

6d • $21 - $23

About The Position

A Signal Armed Security Officer conducts foot and vehicle patrols of courtyards, offices, pools, and other high-value areas. The officer checks that required access points are secured and helps protect property and residents through attentive observation and a focus on safety. Officers positively engage with customers and associates and respond to emergency situations. The listed duties are minimum requirements; site-specific Post Orders may include additional requirements.

The role involves mobile security services using a company patrol vehicle, writing detailed reports through company technology and web- or app-based software, communicating with customers and supervisors, and maintaining assigned vehicles and equipment. Officers are expected to meet site instructions, company service and reporting standards, schedules, appearance requirements, and performance benchmarks. The posting identifies a full-time schedule and an hourly pay range of $21–$23, based on experience. Location is not specified.

Requirements

• Must be 21 years of age or older.
• High school diploma or GED.
• Perc Card and armed training certificate.
• Must pass a background check and drug test.
• Valid driver's license and good driving record.
• Reliable transportation.
• Complete training modules within the first month.
• Excellent organization, oral communication, and written communication skills.
• Demonstrated commitment to service, company values, and professionalism through appropriate conduct and demeanor.
• Ability to move equipment weighing up to 20 pounds.

Responsibilities

• Conduct foot and vehicle patrols of courtyards, offices, pools, and other high-value areas, securing access points and protecting property and residents.
• Deliver mobile security services using a company patrol vehicle in accordance with company values and site-specific instructions or Post Orders.
• Write detailed and accurate reports during each shift using company technology and web- or app-based software.
• Arrive on time, clock in and out, meet time commitments, follow instructions, and comply with dress code and appearance standards.
• Interact with internal and external customers on site and cultivate customer-service relationships.
• Communicate promptly with the Advanced Patrol Officer and/or Branch Patrol Supervisor about customer- or property-related information and concerns.
• Maintain the assigned vehicle during the shift, including fueling, washing, cleaning the interior, and inspecting it.
• Care for assigned Signal equipment, including radios, access keys or cards, uniforms, and devices.
• Manage daily activities to meet benchmarks and expectations set by the Branch Patrol Supervisor, including reporting standards and service quality.
• De-escalate issues through professional and prompt communication.
• Receive and share information through the Branch Supervisor Daily Scrum, including client needs, route changes, and Post Order updates.
• Respond to emergency situations and actively observe surroundings.

Benefits

• Tuition assistance for part-time/full-time employees and immediate family members.
• Paid training.
• Flexible schedule.
• Career advancement opportunities.
• 401(k).
• Health benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED