Security Officer Full Time Unarmed Foot Patrol

Allied Universal•Austin, TX

4d•Onsite

About The Position

As a full-time Unarmed Patrol Officer at a shelter location in Austin, Texas, you will help safeguard residents, visitors, staff, and service providers. The role includes routine foot patrols, monitoring assigned areas, helping deter incidents, supporting a welcoming environment, providing customer service, communicating clearly, and assisting with access control and badge-related responsibilities. You will follow site-specific security procedures and policies, respond to emergencies and other situations, and document and communicate relevant activity.

Requirements

At least one year of security-related experience.
At least 18 years of age for unarmed roles.
High school diploma or equivalent.
Subject to a background investigation as a condition of employment.
Subject to a drug screen as a condition of employment, to the extent permitted by law.
Licensing requirements may apply under state or local laws and regulations and may be required before employment.

Nice To Haves

Customer service experience.
Access control and badge experience.

Responsibilities

Provide customer service to residents, visitors, staff, and service providers by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
Respond calmly and professionally to incidents, resident concerns, disturbances, and critical situations, following established reporting and escalation procedures.
Conduct regular and random unarmed patrols of building interiors, grounds, entry points, parking areas, and the perimeter to identify and report unusual activity or hazards.
Monitor access points, observe visitor activity, and support site access procedures in accordance with location policies.
Prepare accurate incident reports, patrol logs, and daily activity documentation, and communicate relevant information to site leadership and Allied Universal supervision.