Security Officer - Medical Center

Allied Universal • Roanoke, TX

2d • Onsite

About The Position

As a Security Officer Customer Service Patrol in Trophy Club, TX, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as an Unarmed Patrol Officer in a healthcare location, where you will monitor and patrol assigned areas, stay visible to help deter security-related incidents, and support patients, visitors, and staff with outstanding customer service and communication. In our agile, reliable, and innovative team, you will put people first, work with integrity, and contribute through teamwork in a caring environment.

Requirements

• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• CPR/First Aid is preferred.
• Being comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service to staff, patients, and visitors by carrying out security-related procedures, location-specific policies, and/or appropriate emergency response activities.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting observations and reporting concerns through established channels.
• Conduct regular and random patrols throughout the healthcare location, including entrances, hallways, parking areas, and perimeter areas, helping to identify unusual activity and/or maintenance-related concerns.
• Monitor access points and assist with visitor screening practices, helping to support authorized entry and redirect individuals according to location guidelines.
• Support a professional atmosphere by assisting with de-escalation, answering questions, and communicating with supervisors and/or local responders when needed.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED