Security Officer - Responder

Securitas Security Services•Sandston, VA

4d•$25 - $27

About The Position

The Responder maintains the security and safety of people and property at the facility. The role identifies and escalates issues according to documented policies and procedures, conducts patrols to protect client assets and property, and provides customer service, access control, loss prevention, incident response, observation, and reporting for safety and security incidents. The Responder responds to dispatched incidents within designated tier times, patrols the facility’s interior and exterior, prepares incident reports using a Surface Book device, and may serve as Incident Commander until a security supervisor or public service agency arrives. The position also escorts guests, monitors cameras in the Security Operations Center, maintains logs and records, evaluates potential safety issues, and identifies security shortfalls with suggestions for improvement. The role requires compliance with safety practices and company policies, professional conduct, and notification of supervisors about unsafe working conditions. Duties may vary or be modified according to business needs.

Requirements

At least 18 years of age.
At least one year of security experience is required.
Valid driver's license required.
High school diploma, secondary education equivalent, or GED required.
Must have reliable communication, such as a cell phone, and reliable transportation, public or private.
Must have the legal right to work in the country.
Must be able to speak, read, and write English proficiently.
Must be willing to participate in pre-employment screening, including a drug screen and background investigation.
Must meet and continue to meet applicable security officer licensing requirements and account-specific skill, certification, and authorization requirements.
Knowledge of security operations and procedures and fire inspection procedures.
Basic computer skills.
Strong oral and written communication skills and a strong customer-service orientation.
Ability to maintain composure in unusual, stressful, urgent, or pressure situations.
Ability to track and maintain schedule assignments, take initiative, achieve results, and exercise independent judgment.
Ability to interact effectively at all levels and across diverse cultures.
Ability to handle multiple assignments concurrently and adapt to changes.
Able to work daytime, evening, weekend, and holiday hours.
May be required to work overtime without advance notice.
Able to perform the physical and mental functions of the role, with or without reasonable accommodation, including frequent sitting, standing, and walking; walking up to 12 miles; climbing stairs; and walking on inclines or uneven terrain.
Able to reach, stoop, kneel, crouch, and crawl; carry a 2.5-pound device throughout a shift; and frequently lift or move up to 10 pounds and occasionally up to 25 pounds.
Able to talk and hear regularly and perform keyboard and basic computer use and operate controls.
May be required to use a vehicle in performing duties.

Nice To Haves

Work experience in the security industry, public service (police or fire), or the military is desired.
At least one year of supervisory experience.

Responsibilities

Respond to dispatched security incidents within designated tier times.
Conduct interior and exterior facility patrols.
Prepare reports about incidents during the shift using a Surface Book device.
Serve as Incident Commander until a security supervisor or a member of a public service agency arrives.
Escort guests who require individual escorts through the facility.
Monitor cameras in the Security Operations Center (SOC).
Identify security shortfalls and suggest improvements to the security program.
Maintain logs and records in accordance with the Standard Operations Procedure (SOP).
Evaluate and escalate potential safety issues within the facility.
Follow safe work practices and job safety policies and regulations, and notify a supervisor about unsafe working conditions.
Perform additional assigned duties as required by business necessity.