Casino Security Officer

Tioga Downs • Nichols, NY

3d • $0 - $18 • Onsite

About The Position

We are seeking a professional and attentive Security Officer to join our casino security team. In this role, you will help protect our guests, employees, and property while providing a safe, welcoming, and enjoyable environment for everyone. The ideal candidate has strong observation and communication skills, remains calm under pressure, and understands the importance of exceptional guest service in a fast-paced casino environment.

Requirements

• High school diploma or GED.
• Valid New York State Security Guard License.
• Excellent observation, communication, and interpersonal skills.
• Ability to identify suspicious activity, security concerns, and potential gaming schemes or cheating.
• Ability to read and understand safety rules, policies, procedures, and operating instructions.
• Ability to write clear and accurate incident reports.
• Sound judgment and the ability to apply common sense in a variety of situations.
• Ability to work professionally and effectively in a fast-paced environment.

Nice To Haves

• Previous casino or gaming industry experience.
• Previous experience responding to emergencies or serving in a security leadership role.

Responsibilities

• Provide professional, courteous service to guests, employees, and visitors throughout the property.
• Patrol and monitor the property to help ensure the safety and security of guests, employees, and company assets.
• Observe and identify potential safety hazards, suspicious activity, security concerns, and gaming-related schemes or cheating.
• Respond to security incidents and emergencies and coordinate with appropriate personnel and outside emergency agencies when necessary.
• Prepare accurate and timely written reports documenting security-related incidents.
• Escort and observe guests and employees when needed to ensure their safety.
• Serve as a dispatcher during emergency situations and coordinate the appropriate response.
• Assist with the safe transportation of company funds.
• Assist with opening and closing the gaming floor.
• Maintain familiarity with casino facilities, special events, emergency procedures, and applicable policies and regulations.
• Maintain and properly control keys used to access secured areas.
• Verify identification from individuals who appear to be under the legal age in accordance with New York State gaming regulations.
• Operate company vehicles as directed.
• Attend departmental meetings and communicate important information to team members.
• May be assigned as Officer-in-Charge and perform shift supervisory responsibilities.
• Perform other duties as assigned.

Benefits

• Medical, Dental, Vision & Life Insurance available to full-time employees
• Generous 401(k) plan – 100% vested from day one
• Paid Time Off, Sick Time & Holiday Pay
• Tuition Reimbursement for eligible employees
• Employee discounts on hotel stays, restaurants, spa services, and more
• On-site employee daycare available 7 days a week, 7:00 AM–11:00 PM, at great rates

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED