Security Officer - Full-Time (2nd Shift)

Saint Louis Art Museum•St. Louis, MO

1d•Onsite

About The Position

The Security Officer is responsible for safeguarding the Museum's assets, including people and property. This role involves conducting patrols, monitoring surveillance systems, responding to alarms and incidents, and providing excellent customer service to visitors and staff. The position requires adherence to Museum policies, effective communication, and the ability to administer first aid and CPR. Security officers are the first responders for the Museum and have the power to arrest and detain individuals on Museum property under specific circumstances. This is a physically active role that requires flexibility in scheduling, including evenings, overnights, weekends, and holidays.

Requirements

Must be at least 21 years of age.
Possess a high school diploma or equivalent.
Must be able to work a flexible schedule, which includes being available to work evenings/overnights, weekends and some holidays.
Must obtain and keep current a valid Security Officer License in the City of Saint Louis.
Must know (or learn) and use proper radio procedures, computer skills, alarm systems, and emergency procedures.
Must maintain a neat, and well-groomed appearance due to close customer interactions throughout the day.
Must be dedicated to duties as required and assigned, possess sound judgement and discretion, while leading with integrity.
Must provide oral and/or written reports in a clear manner.
Must complete CPR/AED certification.
Attendance must be reliable and punctual.
Must be able to stand for up to four hours at a time.
Ability to kneel and bend down to assist injured parties.
Ability to lift up to 20 lbs.
Must patrol the building campus (a tour averages 3 miles).
Adequate strength and agility to detain and/or restrain in the event of emergent situations involving violent, agitated, or aggressively threatening persons.
Ability to quickly and safely respond in the event of an emergency (i.e. run or jog).
Must carry aerosol pepper spray while on duty and be certified to do so.
Must carry handcuffs in order to detain as required.

Nice To Haves

Some college coursework.
Prior experience as a security or law enforcement officer.
Bike patrol certification.

Responsibilities

Conduct scheduled patrols throughout the Museum buildings and exterior, including non-museum property surrounding the premises, on foot, by golf cart, or bicycle for officers with bike patrol certification.
Guard and protect persons and property for conditions that could lead to loss of life or property.
Inspect buildings for open doors or windows, damage, safety hazards, and faulty mechanical problems.
Report all pertinent data of actions taken or observations gathered during premises tours, in writing and/or verbally as directed.
Ensure compliance with Museum’s policies by conveying rules and safety regulations to the public and staff as needed.
Effectively use radio communication to clearly and concisely communicate with other officers and relevant staff.
Monitor the surveillance system from the control room and coordinate officer responses to alarms/incidents.
Provide excellent customer service to the public and museum staff in giving directions and answering questions.
Assist other officers as needed to minimize response time, and maximize efficiency and effectiveness of service to the public and staff during times of need.
Administer first-aid to visitors and staff, including kneeling and bending to assist.
Notify 911 and administer CPR to visitors or staff when appropriate, including kneeling and bending to assist.
Notify 911, ensure the safe evacuation of visitors and staff, notify Engineering staff, and safely monitor the situation until the danger has cleared.
Use extinguishers if safe and appropriate to do so.
Conduct annual monthly checks of extinguishers, assist, escort and direct fire safety personnel, and set up and escort Halon system checks.
Maintain the office dispatch book with up-to-date materials and maps.
Work the garage ticket booth when St. Louis parking is not available.
Be flexible to assist the team in addressing the needs of the staff and/or public, which may include performing the duties of a Dispatcher or Gallery Attendant.
Work overtime and/or cover additional shifts as required by the 24/7 operation.

Benefits

Medical, Dental, and Vision coverages with various plan designs.
HSA and FSA benefits.
Medical premium reductions through participation in the Museum’s award-winning wellness program.
PTO, Sick, Bereavement Leave and paid Holidays.
Museum-paid LTD, STD, Life and AD&D insurance.
Robust Employee Assistance Program with unlimited EAP 24/7 counseling services and resources.
City of Saint Louis’ Employee Retirement System pension.
Supplemental retirement 403b, and Roth options.
Supplemental Life, AD&D, and Critical Illness coverage.
Pet insurance.
LegalShield & ID Shield.
Educational assistance.
Discounts to local ticketed events.
Museum membership with discounts to Museum shop and restaurants.
Free event tickets.
Staff event opportunities to experience exhibitions privately, including art installation educational sessions with Museum curatorial staff.