Security Officer

Arlington Heights Memorial Library•Arlington Heights, IL

1d•Onsite

About The Position

We are seeking a part-time Security Officer to join our team in an evenings and weekends position supporting the safety and security of our library locations, staff, and customers. This role helps maintain a safe, welcoming environment for customers and staff by patrolling library buildings and grounds, enforcing the library's Code of Conduct, and responding to incidents.

Requirements

Must be 18+ years of age
3–5 years of experience in a customer service, security, or public-facing environment.
Current Illinois PERC certification, or the ability to obtain certification within 6–12 months of hire.
Strong communication and conflict-resolution skills.
Ability to remain calm and professional in challenging situations.
Sound judgment and the ability to respond effectively to emergencies.
Commitment to excellent customer service and creating an inclusive environment for all.
Ability to work effectively with staff and customers in alignment with Our Culture and IDEA.
Availability to work a schedule that includes evening and weekend hours.
High school degree or equivalent required.

Responsibilities

Help maintain a safe, welcoming environment for customers and staff.
Patrol library buildings and grounds to monitor activity and address concerns.
Enforce the library's Code of Conduct and other policies fairly and consistently.
Respond to customer, staff, and safety-related incidents, including emergencies.
Coordinate with law enforcement, fire, medical, and other emergency responders when needed.
Document incidents and prepare accurate reports.
Monitor security cameras, alarms, and other security systems.
Assist with building opening, closing, and securing procedures.
Support emergency preparedness efforts and staff safety training.