Security Officer Full Time Deterrence Patrol

Allied Universal•Benton Heights, MI

About The Position

As a full-time Unarmed Patrol Officer at a retail location in Benton Harbor, Michigan, you will help safeguard clients and support a welcoming environment for shoppers and team members. You will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, provide customer service, communicate clearly, and respond to security concerns with integrity. The role involves carrying out site-specific security procedures and responding to incidents according to established reporting and escalation procedures.

Requirements

Be at least 18 years of age for unarmed roles.
Possess a high school diploma or equivalent.
Submit to a background investigation, subject to applicable laws.
Submit to a drug screen to the extent permitted by law.

Responsibilities

Provide customer service to clients, customers, visitors, and employees by carrying out security-related procedures and site-specific policies, and participating in emergency response activities when appropriate.
Respond to incidents, disturbances, and critical situations calmly and professionally, following established reporting and escalation procedures.
Conduct regular and random unarmed patrols throughout the retail location, including sales areas, entrances, exits, parking areas, and perimeter locations.
Observe and report suspicious activity, policy violations, hazards, and other security-related concerns to appropriate site contacts and/or Allied Universal leadership.
Assist with access control, visitor interactions, and retail operations while maintaining a professional presence that helps deter unauthorized activity.