Security Officer - Call Center

Allied Universal•Mesa, AZ
•Onsite

About The Position

Allied Universal is hiring a part-time Security Officer - Call Center in Mesa, Arizona, serving a technology, media, and telecommunications location. The unarmed officer helps safeguard the site by providing customer service, conducting patrols, monitoring access points, responding to alarms and incidents, and accurately documenting security-related observations. The position is scheduled Saturdays and Sundays from 2:00 PM to 10:00 PM and pays $19.38 per hour.

Requirements

  • Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21 years of age.
  • Possess a high school diploma or equivalent.
  • Submit to a background investigation as a condition of employment, in accordance with applicable laws.
  • Submit to a drug screen as a condition of employment, to the extent permitted by law.
  • Meet any licensing requirements imposed by applicable state or local laws and regulations; licensing may be required before employment.
  • A valid driver's license is required for driving positions only.

Nice To Haves

  • Alarm panel experience is preferred.
  • Access control and badge experience is preferred.
  • Comfort using a computer or tablet is preferred.

Responsibilities

  • Provide customer service to employees, visitors, contractors, and vendors by following site-specific procedures and security protocols.
  • Conduct regular and random unarmed patrols of assigned buildings, entrances, parking areas, and perimeter locations to deter unauthorized activity and identify unusual conditions.
  • Monitor access points and visitor activity, verify credentials as directed, and report access concerns to appropriate personnel.
  • Respond calmly to incidents, alarms, and critical situations according to established emergency response procedures.
  • Accurately document patrol observations, incidents, and security concerns, and communicate relevant information to site contacts and Allied Universal leadership.

Benefits

  • Access to technology for viewing and claiming additional shifts.
  • Paid training and career growth opportunities.
  • Retirement savings plan.
  • Discounts on brands and services through the Perks Program.
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