Security Officer - 2nd Shift

Belterra Park Gaming•Cincinnati, OH

14d•Onsite

About The Position

The Security Officer maintains security protection on Belterra Park property, including money transactions, public relations, crowd control, command center functions, and assistance to guests, customers, and team members. The role supports the Security Supervisor administratively and performs related duties within the assigned area. The officer provides superior internal and external guest service, maintains order, patrols assigned areas, and responds appropriately to violations and emergencies. The position requires the ability to work varying shifts and schedules as needed and involves substantial standing and walking throughout the property, including gaming, dining, meeting, lodging, parking, and outdoor areas.

Requirements

Effective verbal and written communication skills.
Ability to maintain extremely confidential information.
General familiarity with investigative procedures.
Must be bondable and have no felony convictions.
Valid government-issued photo identification.
Ability to obtain appropriate work authorization under gaming regulations.
Ability to work in a drug-free environment and pass a chemical dependency test as required.
Must be able to obtain and maintain all licenses and certifications required by federal, state, and gaming regulations.
Ability to compose, review, and comprehend clear, concise, and accurate reports.
Ability to identify and quickly respond to potential problems, altercations, and conflicts, and defend oneself and others in combative situations.
Ability to lift, push, and pull up to 50 pounds and move money boxes, carts, and drop equipment as necessary.
Ability to assist sick or injured guests and employees.
Ability to communicate courteously, effectively, and professionally with guests, outside contacts, and employees at all levels.
Ability to use position-related tools and equipment, including keys, handcuffs, flashlights, radios, computers, and other specialized equipment.
Ability to perform duties under varying conditions, including crowds, noise, smoke, and changing weather.
Knowledge of facility and event security operations and services; security and investigative procedures; civil and criminal laws; laws concerning powers of arrest; electronic, video, and alarm functions; first aid; venue and facility points of interest, design, and setup; and pertinent federal, state, and local laws, codes, and regulations.
Ability to secure assigned areas; adjust to varying crowd and noise levels, smoke, and weather; operate security and emergency equipment; interpret and explain policies and procedures; communicate clearly orally and in writing; and interpret and apply applicable laws and regulations.
Ability to traverse stairs, uneven surfaces, varied flooring, and ground coverings while patrolling and responding to service calls or emergencies.
Ability to spend a majority of on-duty time standing and/or walking in public areas of the property.
Ability to work varying shifts and schedules as needed.

Nice To Haves

Ability to compose clear, accurate, and concise reports preferred.
CPR certificate and blood-borne pathogen training preferred.

Responsibilities

Deliver guest service in accordance with the Boyd Gaming Way and work harmoniously with fellow team members.
Maintain order on Belterra Park property and respond resiliently to difficult customer situations.
Monitor and patrol assigned areas to help provide a safe environment for guests and employees.
Assist guests and employees with directions and proper procedures.
Protect money transfers on the gaming floor and physically transport jackpots.
Assist sick or injured guests and employees.
Report unsafe or hazardous conditions.
Check identification of people who appear to be under 21 years of age.
Stay alert for, report, and respond appropriately to violations on company property.
Compose accident and incident reports and witness statements when necessary.
Operate company vehicles safely when needed.
Respond to emergency situations, including evacuations and establishing and maintaining cordons and perimeters.
Perform dispatch activities and accurately log dispatches.
Prepare detailed security incident reports and submit them to Security Management for review.
Maintain confidentiality regarding company and guest information.
Provide administrative support to the Security Supervisor.
Secure assigned areas and identify and respond quickly to potential problems, altercations, and conflicts.
Use security, communications, monitoring, access-control, recording, and emergency-response equipment as required.
Interpret and explain policies and procedures and apply relevant federal, state, and local policies, laws, and regulations.
Establish and maintain effective working relationships with people contacted in the course of work.