Security Officer 3rd Shift

Sage Hospitality•Boulder, CO

18h•Onsite

About The Position

The Security Officer is responsible for searching for, responding to, and handling any security problems, issues, concerns, and disaster emergency situations in accordance with all policies, procedures, and regulations to ensure the safety and security of the hotel's assets, guests, and employees. This role involves patrolling the property, responding to guest complaints, documenting incidents, and enforcing hotel policies.

Requirements

High school education or equivalent experience.
Minimum two years prior experience in loss prevention.
Current CPR and First Aid certification.
Good communication skills.
Ability to recognize drug and alcohol abuse.
Ability to communicate through a portable radio.
Excellent hearing required to communicate with guests, employees, managers, use radio.
Excellent vision required for emergencies, visual safety inspections.
Excellent speech communication skills required to communicate with guests, employees, managers, use radio.
Excellent comprehension and literacy required to complete reports, logs.

Nice To Haves

May require a second language.

Responsibilities

Patrol all areas of the property including outside parking lots on a regular basis.
Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency.
Note, search for, handle and report any unusual circumstances, safety violations, car theft, destruction and/or suspicious or undesirable persons and escort off property, if necessary.
Document a concise security report on a daily log including incidents of theft, accidents and safety violations.
Complete the necessary security forms to document losses of property or personal injury to guest or associate.
Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed.
Conduct investigations of security incidents.
Enforce the 'No Solicitation Policy' of the property.