Security Officer (PT)

Gold Coast Hotel & Casino•Las Vegas, NV

About The Position

Security Officers ensure the safety and security of guests, team members, and company assets. They patrol property, monitor security systems, respond to emergencies, and provide professional, courteous guest service. Unarmed Security Officers may carry and use non-lethal weapons and defensive equipment after completing company training, qualifications, and examinations. The role includes patrolling property on foot, by bicycle, or in a company vehicle; monitoring alarms, surveillance cameras, access controls, and other security equipment; responding to threats and emergencies; and using de-escalation and defensive tactics when necessary. Officers may perform gaming drops and transactions, transport drop boxes and chip carriers, administer first aid and emergency medications, write incident reports, serve as dispatchers, and attend mandatory recurring training. Work may take place indoors or outdoors in varying weather and in noisy, busy, or crowded environments.

Requirements

Valid driver's license.
At least 1 year of experience in security, customer service, or a related role.
Strong communication, observation, and problem-solving skills.
Ability to successfully complete the company Security Officer Academy.
Proof of eligibility to work in the United States.
Ability to operate vehicles, radios, and security equipment.
Proficiency in defensive tactics, handcuffing, and de-escalation techniques.
Ability to communicate and interact effectively with diverse individuals and groups, including customers, employees, law enforcement, and the public.
Computer literacy to complete reports and access security systems.
Ability to direct and participate in evacuation and emergency procedures.
Ability to restrain or subdue individuals when necessary.
Ability to meet the stated physical demands, including lifting and carrying up to 50 pounds occasionally, pushing or pulling carts or equipment, prolonged standing and walking, running, climbing stairs, and assisting an unconscious person.

Nice To Haves

Previous security, law enforcement, or military background.
Experience in resort, casino, or hospitality security environments.

Responsibilities

Patrol and monitor property areas, including exterior areas, on foot, by bicycle, or in a company vehicle.
Monitor alarm systems, surveillance cameras, access control systems, and other security equipment.
Provide professional guest service and respond to questions, complaints, or conflicts.
Respond to physical threats, altercations, aggressive behavior, and suspicious or criminal activity.
Use de-escalation, self-defense, and defensive tactics when necessary, including takedowns, handcuffing, restraining, or subduing an assailant.
Act as a first responder during medical, fire, criminal, and other emergencies.
Perform gaming drops and transactions, including carrying and transporting drop boxes and chip carriers weighing approximately 3 to 50 pounds.
Write accurate incident reports concerning accidents, property damage, theft, and unusual occurrences.
Serve as dispatcher and relay information, messages, and emergencies by phone or radio.
Administer first aid, CPR, AED, and Narcan, and follow medical emergency protocols.
Secure and preserve incident scenes, conduct evacuations, and summon emergency responders when appropriate.
Attend and pass recurring mandatory training, including legal training, defensive tactics, CPR/AED, and drills.
Maintain proficiency with assigned equipment and communication devices.
Perform other job-related duties as assigned.