About The Position

The Security Officer will serve and safeguard clients at a government location in Cleveland, Ohio. The role involves monitoring and patrolling assigned areas, maintaining a visible security presence, and providing customer service to visitors, employees, and agency personnel. The officer follows site-specific procedures, access requirements, and emergency response activities, communicates observations, and helps create a welcoming environment. The position is full-time, unarmed, and scheduled Monday through Friday from 7:00 AM to 3:00 PM. The pay rate is $17.73 per hour.

Requirements

  • Be at least 18 years of age for unarmed roles.
  • Possess a high school diploma or equivalent.
  • Submit to a background investigation in accordance with applicable laws.
  • Submit to a drug screen to the extent permitted by law.
  • Meet state and/or local licensing requirements, if applicable before employment.

Responsibilities

  • Provide customer service to visitors, employees, and agency personnel while following site-specific procedures, access requirements, and emergency response activities.
  • Conduct regular and random unarmed patrols of assigned buildings, grounds, parking areas, and perimeter locations to identify and report unusual conditions or policy concerns.
  • Respond calmly to incidents, alarms, and critical situations, follow established procedures, and contact appropriate personnel or emergency services when needed.
  • Monitor access points and visitor activity, verify credentials or authorization as required, and report unauthorized entry attempts or suspicious activity.
  • Complete accurate daily activity reports, incident documentation, and other required records in accordance with site procedures.

Benefits

  • Access to exclusive technology to view and claim additional shifts.
  • Paid training and career growth opportunities.
  • Retirement savings plan.
  • Medical, dental, vision, basic life and AD&D, and disability insurance.
  • Discounts on brands and services through the Perks Program.
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