Security Officer - Full-Time (2nd Shift)

Saint Louis Art Museum•St. Louis, MO

6d•Onsite

About The Position

The Saint Louis Art Museum is seeking a full-time Security Officer for the 2nd shift (3:30 PM to Midnight). This role is crucial for safeguarding the museum's buildings, exterior, and surrounding property, as well as protecting persons and property from potential hazards. The Security Officer will conduct patrols, inspect for safety issues, report findings, ensure policy compliance, communicate effectively via radio, monitor surveillance systems, and provide excellent customer service to visitors and staff. This is a physically active position requiring a high level of responsibility, including administering first aid, CPR, and assisting with fire safety protocols. The department operates 24/7, and officers may be required to work overtime and cover additional shifts. Employment is contingent upon a background check and drug screening, and officers are required to obtain and maintain a St. Louis County Police Department Security Officer License. Officers have the power to arrest and detain individuals on museum property while on duty. Required equipment includes pepper spray and handcuffs, and officers will undergo periodic training for various emergency situations.

Requirements

Must be at least 21 years of age.
Possess a high school diploma or equivalent.
Must be able to work a flexible schedule, which includes being available to work evenings/overnights, weekends and some holidays.
Must obtain and keep current a valid Security Officer License in the City of Saint Louis.
Must know (or learn) and use proper radio procedures, computer skills, alarm systems, and emergency procedures.
Must maintain a neat, and well-groomed appearance due to close customer interactions throughout the day.
Must be dedicated to duties as required and assigned, possess sound judgement and discretion, while leading with integrity.
Must provide oral and/or written reports in a clear manner.
Must complete CPR/AED certification.
Attendance must be reliable and punctual.
Must be able to stand for up to four hours at a time.
Ability to kneel and bend down to assist injured parties.
Ability to lift up to 20 lbs.
Must patrol the building campus (a tour averages 3 miles).
Adequate strength and agility to detain and/or restrain in the event of emergent situations involving violent, agitated, or aggressively threatening persons.
Ability to quickly and safely respond in the event of an emergency (i.e. run or jog).
Must carry aerosol pepper spray while on duty and be certified to do so.
Must carry handcuffs in order to detain as required.

Nice To Haves

Some college coursework.
Prior experience as a security or law enforcement officer.

Responsibilities

Conduct scheduled patrols throughout the Museum buildings and exterior, including non-museum property surrounding the premises, on foot, by golf cart, or bicycle for officers with bike patrol certification.
Guard and protect persons and property for conditions that could lead to loss of life or property.
Inspect buildings for open doors or windows, damage, safety hazards, and faulty mechanical problems.
Report all pertinent data of actions taken or observations gathered during premises tours, in writing and/or verbally as directed.
Ensure compliance with Museum’s policies by conveying rules and safety regulations to the public and staff as needed.
Effectively use radio communication to clearly and concisely communicate with other officers and relevant staff.
Monitor the surveillance system from the control room and coordinate officer responses to alarms/incidents.
Provide excellent customer service to the public and museum staff in giving directions and answering questions by leading with a pleasant and approachable demeanor.
Assist other officers as needed to minimize response time, and maximize efficiency and effectiveness of service to the public and staff during times of need.
Administer first-aid to visitors and staff, including kneeling and bending to assist. Notify 911 if necessary.
Notify 911 and administer CPR to visitors or staff when appropriate. Requires the ability to kneel and bend down to assist. Must maintain CPR certification.
Notify 911, ensure the safe evacuation of visitors and staff, notify Engineering staff, and safely monitor the situation until the danger has cleared. Use extinguishers if safe and appropriate to do so.
Maintain the office dispatch book with up-to-date materials and maps.
Work the garage ticket booth when St. Louis parking is not available.
Be flexible to assist the team in addressing the needs of the staff and/or public, which may include performing the duties of a Dispatcher or Gallery Attendant.
Work overtime and/or cover additional shifts as required by the 24/7 operation.

Benefits

Medical, Dental, and Vision coverages with various plan designs
HSA and FSA benefits
Medical premium reductions through participation in the Museum’s award-winning wellness program
PTO, Sick, Bereavement Leave and paid Holidays
Museum-paid LTD, STD, Life and AD&D insurance
Robust Employee Assistance Program (EAP) with unlimited 24/7 counseling services and resources
City of Saint Louis’ Employee Retirement System pension
Supplemental retirement 403b, and Roth options
Supplemental Life, AD&D, and Critical Illness coverage
Pet insurance
LegalShield & ID Shield
Educational assistance
Discounts to local ticketed events
Included Museum membership with discounts to Museum shop and restaurants
Free event tickets
Staff event opportunities to experience exhibitions privately, including art installation educational sessions with Museum curatorial staff.