Security Officer - Full-Time (2nd Shift)

Saint Louis Art MuseumSt. Louis, MO
$19Onsite

About The Position

The Security Officer is responsible for guarding and protecting persons and property within the Museum buildings and exterior, including surrounding non-museum property. This role involves conducting patrols, inspecting for safety hazards, reporting observations, ensuring policy compliance, and providing excellent customer service. The department operates 24/7, and officers may be required to work overtime and cover additional shifts. This is a physically active position that requires the ability to stand for extended periods, kneel, bend, lift up to 20 lbs, patrol the campus, and have the strength and agility to detain individuals in emergent situations. Officers are considered first responders and have the power to arrest and detain on Museum property while on duty. Employment is contingent on a background check and drug screening.

Requirements

  • Must be at least 21 years of age.
  • Possess a high school diploma or equivalent.
  • Must be able to work a flexible schedule, which includes being available to work evenings/overnights, weekends and some holidays.
  • Must obtain and keep current a valid Security Officer License in the City of Saint Louis.
  • Must know (or learn) and use proper radio procedures, computer skills, alarm systems, and emergency procedures.
  • Must maintain a neat, and well-groomed appearance due to close customer interactions throughout the day.
  • Must be dedicated to duties as required and assigned, possess sound judgement and discretion, while leading with integrity.
  • Must provide oral and/or written reports in a clear manner.
  • Must complete CPR/AED certification.
  • Attendance must be reliable and punctual.
  • Ability to kneel and bend down to assist injured parties.
  • Ability to lift up to 20 lbs.
  • Must patrol the building campus (a tour averages 3 miles).
  • Adequate strength and agility to detain and/or restrain in the event of emergent situations involving violent, agitated, or aggressively threatening persons.
  • Ability to quickly and safely respond in the event of an emergency (i.e. run or jog).
  • Must be able to stand for up to four hours at a time.

Nice To Haves

  • Some college coursework.
  • Prior experience as a security or law enforcement officer.
  • Bike patrol certification.

Responsibilities

  • Conduct scheduled patrols throughout the Museum buildings and exterior, including non-museum property surrounding the premises, on foot, by golf cart, or bicycle for officers with bike patrol certification.
  • Guard and protect persons and property for conditions that could lead to loss of life or property.
  • Inspect buildings for open doors or windows, damage, safety hazards, and faulty mechanical problems.
  • Report all pertinent data of actions taken or observations gathered during premises tours, in writing and/or verbally as directed.
  • Ensure compliance with Museum’s policies by conveying rules and safety regulations to the public and staff as needed.
  • Effectively use radio communication to clearly and concisely communicate with other officers and relevant staff.
  • Monitor the surveillance system from the control room and coordinate officer responses to alarms/incidents.
  • Provide excellent customer service to the public and museum staff in giving directions and answering questions.
  • Assist other officers as needed to minimize response time, and maximize efficiency and effectiveness of service to the public and staff during times of need.
  • Administer first-aid and CPR to visitors and staff when appropriate, notifying 911 if necessary.
  • Ensure the safe evacuation of visitors and staff during fire emergencies, notify 911 and relevant staff, and monitor the situation.
  • Maintain the office dispatch book with up-to-date materials and maps.
  • Work the garage ticket booth when St. Louis parking is not available.
  • Be flexible to assist the team in addressing the needs of the staff and/or public, which may include performing the duties of a Dispatcher or Gallery Attendant.
  • Carry aerosol pepper spray while on duty and be certified to do so.
  • Carry handcuffs in order to detain as required.
  • Periodically train for traffic-control, active shooter, and general safety.
  • Be posted outside after dark, with or without other officers present, including during inclement weather.

Benefits

  • Medical, Dental, and Vision coverages with various plan designs.
  • HSA and FSA benefits.
  • Medical premium reductions through participation in the Museum’s award-winning wellness program.
  • PTO, Sick, Bereavement Leave and paid Holidays.
  • Museum-paid LTD, STD, Life and AD&D insurance.
  • Robust Employee Assistance Program with unlimited EAP 24/7 counseling services and resources for financial wellbeing, parenting, stress management, and more.
  • City of Saint Louis’ Employee Retirement System pension.
  • Supplemental retirement 403b, and Roth options.
  • Supplemental Life, AD&D, and Critical Illness coverage.
  • Pet insurance.
  • LegalShield & ID Shield.
  • Educational assistance.
  • Discounts to local ticketed events.
  • Included Museum membership with discounts to Museum shop and restaurants.
  • Free event tickets.
  • Staff event opportunities to experience exhibitions privately, including art installation educational sessions with Museum curatorial staff.
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