Security Officer - (Full-time, Monday - Friday 7:00am-3:30pm)

Washington Regional Medical System•Fayetteville, AR

6d•Onsite

About The Position

The Security Officer is responsible for helping ensure the safety of patients, staff, and visitors at Washington Regional Medical Center. The role monitors hospital premises, controls access, prevents incidents through patrols and surveillance, responds to emergencies, and enforces safety and security policies. The position reports to the Safety and Security Manager. The officer protects people and property, assists patients and visitors, and works with hospital staff, leadership, law enforcement, outside entities, and emergency services. The position includes extensive standing and walking, exposure to communicable diseases and bodily fluids, and service to a culturally and linguistically diverse patient population.

Requirements

High school diploma or GED.
Valid driver’s license and auto liability insurance.
Complete AVADE Training within six months of hire or transfer.
Ability to notice unusual activity, unauthorized vehicles, people in restricted areas, or malfunctioning equipment.
Effective communication with hospital staff, patients, visitors, and law enforcement officials, including use of radio systems.
Ability to de-escalate tense situations and mediate disputes.
Ability to patrol on foot for extended periods and perform lifting, bending, and potentially restraining individuals.
Ability to maintain focus, observe the environment, detect threats, and accurately document incidents.
Ability to manage emotions in stressful and high-pressure situations.
Ability to stand and/or walk for approximately 80% of work time and push, pull, lift, and/or carry up to 50 pounds.

Nice To Haves

At least one year of experience in a security officer role is preferred.

Responsibilities

Protect people on hospital grounds from physical threats, violence, and other harm.
Monitor entrances and exits, screen visitors, and prevent unauthorized access.
Conduct regular patrols and monitor security camera feeds to detect suspicious activity or potential issues.
Respond promptly to codes, alarms, incidents, and emergencies, including fires, medical crises, and active shooter situations; coordinate with emergency services as needed.
Use verbal de-escalation and problem-solving skills to manage tense situations and maintain a calm, orderly environment.
Protect hospital equipment, supplies, property, and confidential information from theft and vandalism.
Provide escorts to patients, visitors, and staff, particularly after hours or for vulnerable individuals.
Ensure compliance with hospital security and safety policies and regulations.
Document security incidents, findings, actions taken, and investigations in detailed reports; involve leadership when necessary.
Maintain effective working relationships with internal and external clients.
Assist outside entities, including funeral homes and emergency services organizations.
Serve as a visible, courteous representative of the hospital and address safety concerns professionally.