Security Officer - (Full-time, Monday - Friday 7:00am-3:30pm)

Washington Regional Medical System•Fayetteville, AR

1d•Onsite

About The Position

The Security Officer is responsible for ensuring the safety of patients, staff, and visitors by monitoring hospital premises, controlling access, preventing incidents through patrols and surveillance, responding to emergencies, and enforcing policies. The role reports to the Safety and Security Manager and serves as a visible, courteous representative of the hospital while supporting a culturally and linguistically diverse patient population. The position is based at Washington Regional Medical Center in Fayetteville, Arkansas. The stated schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m. The work is approximately 80% standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 pounds, and 20% sitting while working in the security office. The position involves exposure to communicable disease and bodily fluids.

Requirements

High school diploma or GED.
Driver’s license and auto liability insurance.
Complete AVADE Training within six months of hire or transfer.
Ability to notice unusual activity or conditions, including unauthorized vehicles, people in restricted areas, or malfunctioning equipment.
Professional communication with hospital staff, patients, visitors, and law enforcement officials, often using radio systems.
Ability to de-escalate tense situations and mediate disputes.
Ability to patrol on foot for extended periods and perform lifting, bending, and potentially restraining individuals.
Ability to maintain focus, observe the environment, detect threats, and document incidents accurately.
Ability to manage emotions during stressful and high-pressure situations.
Ability to spend approximately 80% of work time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 pounds.

Nice To Haves

At least one year of experience in a security officer role.

Responsibilities

Protect people on hospital grounds from physical threats, violence, and other harm.
Monitor entrances and exits, screen visitors, and prevent unauthorized access.
Conduct regular patrols and monitor security camera feeds to identify suspicious activity and potential issues.
Respond promptly to codes, alarms, incidents, and emergencies, including fires, medical crises, and active shooter situations; coordinate with emergency services as necessary.
Use verbal de-escalation and problem-solving skills to manage tense situations involving agitated or aggressive patients, visitors, or staff.
Safeguard hospital equipment, supplies, property, and confidential information from theft and vandalism.
Provide escorts to patients, visitors, and staff, especially after hours or for vulnerable individuals.
Ensure compliance with hospital security and safety policies and regulations.
Document security incidents, findings, actions taken, and investigation results in detailed reports for management and potential future investigations; involve leadership when necessary.
Maintain effective working relationships with internal and external clients.
Assist outside entities, including funeral homes and emergency services organizations.
Maintain a calm and orderly environment and mediate disputes effectively.