Security Officer Residential Building Entry Access

Allied Universal • New York, NY

6d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Office Residential Buildig Front Entry Access in Brooklyn Heights, NY, you will serve and safeguard clients in a range of industries such as Residential, and more. Join Allied Universal at a residential location where you will serve as the front desk presence, greeting residents and guests, managing access activity, and supporting a welcoming environment. This role offers the chance to use customer service and communication skills while helping with security-related awareness. Be part of a team that is agile, reliable, and innovative, with a caring culture that values teamwork and integrity.

Requirements

• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Possession of a guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to residents, guests, and/or visitors by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities.
• Monitor access to the residential location by greeting visitors, verifying credentials, maintaining visitor logs, and communicating with residents and/or property staff regarding authorized entry.
• Respond to incidents, resident concerns, and critical situations in a calm, problem-solving manner, escalating security-related matters according to site procedures.
• Answer phones, manage front desk inquiries, receive packages and/or deliveries in accordance with site rules, and document routine activities, incidents, and unusual observations.

Benefits

• Access to our exclusive technology to view and claim and additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED