Security Officer for Mall Patrol

Allied Universal • Lakewood, CA

5d • Onsite

About The Position

As a Security Officer for Mall Patrol in Lakewood, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Patrol Unarmed Officer at a retail and mall location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and provide outstanding customer service to visitors and tenants. This driving position requires a valid driver’s license. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Requirements

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Preferred ability to lift more than 20 lbs.
• Preferred comfort using a computer or tablet.
• Customer service experience preferred.
• Pepper spray certification preferred.

Responsibilities

• Provide customer service to clients, shoppers, tenants, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, disturbances, and critical situations in a calm, professional, problem-solving manner, notifying appropriate personnel and/or emergency services as needed.
• Conduct regular and random unarmed patrols throughout the retail location, including common areas, entrances, parking areas, and perimeter locations, to help to deter unauthorized activity.
• Monitor access points and observe activity throughout the property, reporting suspicious behavior, hazards, and maintenance concerns according to site procedures.
• Document daily activities, incidents, and interactions in required reports while maintaining a professional presence and providing directions or assistance to visitors.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED