About The Position

Allied Universal is hiring a full-time Access Control Officer for a technology, media, and telecommunications location in Grand Rapids, Michigan. The role helps safeguard the site by managing entry points, verifying credentials, monitoring access activity, and providing customer service and communication. The officer maintains a visible presence, supports a welcoming environment, and addresses security-related concerns. The position is scheduled Monday through Thursday and Sunday, 3:00 PM to 11:00 PM. The pay rate is $17.00 per hour. Applicants must meet the applicable age requirement, have a high school diploma or equivalent, and complete employment screening. Licensing requirements may apply under state or local regulations.

Requirements

  • Be at least 18 years of age for unarmed roles or 21 years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • Submit to a background investigation as a condition of employment, in accordance with applicable laws.
  • Submit to a drug screen as a condition of employment to the extent permitted by law.
  • Meet any applicable state or local licensing requirements.
  • Have a valid driver's license if applying for a driving position.

Responsibilities

  • Provide customer service to personnel, visitors, contractors, and delivery drivers while following security procedures, site-specific policies, and emergency response activities.
  • Monitor and manage access control systems, verify credentials, issue visitor badges, maintain visitor logs, and direct authorized individuals to designated areas.
  • Respond calmly to access-related incidents, alarms, and critical situations, escalating concerns according to site procedures.
  • Conduct regular and random patrols of facility entry points, office areas, parking areas, and perimeter locations to deter unauthorized access and identify security concerns.
  • Document incidents, access control activities, and unusual observations in clear reports, and communicate relevant information to Allied Universal leadership and site contacts.

Benefits

  • Access to technology to view and claim additional shifts.
  • Paid training and career growth opportunities.
  • Retirement savings plan.
  • Medical, dental, vision, basic life and AD&D, and disability insurance.
  • Discounts on brands and services through the Perks Program.
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