Security Officer - ALL Locations

Park DuValle Community Health•Louisville, KY

8d•Onsite

About The Position

The Security Officer is responsible for protecting and safeguarding all Park DuValle Community Health Center facilities while ensuring a safe, secure, and supportive healing environment for patients, visitors, and employees. This position requires prompt and effective response to emergencies and service requests, as well as consistent demonstration of professionalism, sound judgment, and courteous conduct at all times.

Requirements

High school diploma or GED
Current CPR/First Aid certification or ability to obtain within a designated timeframe
Ability to remain calm and make sound decisions in stressful or emergency situations
Strong communication, observation, and interpersonal skills
Ability to work flexible schedules, evenings, weekends, and holidays (as needed)
Must be able to travel to any PDCHC location (as needed)
Minimum of one (1) year of security, law enforcement, or related experience in a healthcare environment
Experience responding to emergencies and interacting with diverse populations

Nice To Haves

Knowledge of security procedures, patrol techniques, and access control systems
Understanding of emergency response protocols, including fire, medical, and evacuation procedures
Familiarity with surveillance systems (CCTV), alarm monitoring, and incident reporting
Knowledge of local laws, regulations, and company policies related to safety and security
Awareness of threat identification, risk assessment, and loss prevention practices
Understanding of crowd control and conflict de-escalation principles
Knowledge of workplace safety standards and hazard prevention
Strong observation and situational awareness skills
Excellent verbal and written communication skills
Ability to remain calm and make sound decisions under pressure
Effective conflict resolution and de-escalation abilities
Strong attention to detail and accurate report writing skills
Physical stamina and ability to stand, patrol, or respond quickly as required
Customer service skills with a professional and courteous demeanor
Ability to follow procedures while exercising good judgment
Teamwork and collaboration with staff, law enforcement, and emergency responders
Time management and reliability

Responsibilities

Patrol assigned areas to deter, detect, and respond to suspicious or unlawful activity
Monitor surveillance cameras, alarms, and access points to ensure property and personnel safety
Control access to facilities by checking identification and authorizing entry when required
Respond promptly to incidents, emergencies, and alarms according to established procedures
Conduct routine safety checks and report hazards, violations, or maintenance issues
Write clear, accurate, and timely incident and activity reports
Assist with basic facility and grounds-keeping tasks to support overall site upkeep & safety
Enforce company policies, rules, and regulations in a fair and professional manner
Assist employees, visitors, and customers as needed while maintaining security standards
Coordinate with law enforcement, fire departments, and emergency medical personnel when necessary
Participate in training programs and drills to maintain readiness and compliance
Perform other duties as assigned.