Security Officer

Golden Entertainment•1007 Pahrump Nugget Hotel & Casino, NV

15d•Onsite

About The Position

As the Security Officer, you play an essential role in ensuring the safety and security of guests, employees, and property by monitoring and patrolling assigned areas. You contribute to providing a secure and welcoming environment, responding quickly and appropriately to incidents, and promoting outstanding guest service.

Requirements

This position is classified as safety-sensitive and requires successful completion of a pre-employment drug screening, including testing for marijuana
At least 21 years of age
High School Diploma or equivalent required
Ability to effectively communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Alcohol Awareness Card
Nevada Gaming Registration
Frequently push/pull up to 75lbs.
Occasionally lift and/or carry up to 75lbs. at floor, knee, waist, and chest levels
Occasionally squat, kneel, reach, bend, twist
Regularly sit and work at a desk or computer
Frequently standing and walking
Ability to communicate using in-person speech, radios, and telephone
Ability to hear, understand, and distinguish speech and/or other sound in person
Ability to distinguish between shades of color
Ability to use tools or equipment requiring a high degree of dexterity
Ability to ascend or descend ladders, stairs, scaffolding, and ramps

Nice To Haves

1 years of experience in a similar role within the hospitality or security industry preferred
Ability to follow instructions and complete tasks accurately in a fast-paced environment
Strong communication skills and willingness to work as part of a team
Committed to fostering a respectful, inclusive, and safety-conscious work environment
Ability to access and input information using a moderately complex computer system

Responsibilities

Provide timely and courteous guest service consistent with the company's guest service culture
Monitor and patrol all areas of the casino and hotel to protect property and ensure guest and team member safety
Escort and secure all transfers of money, tokens, chip fills, hopper fills, and jackpots
Respond to guest and employee incidents, including injuries, illnesses, or emergency situations
Support emergency evacuations and direct guests appropriately
Assist guests with room key access and wheelchair escorts as needed
Maintain and secure crime scenes, communicate with law enforcement and investigators as needed
Assign and log keys using Key-Trac system; monitor fire control center and manage lost and found
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
Perform other duties as assigned