Security Officer - Welcome Desk Full Time

Allied Universal • Mc Lean, VA

2d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Welcome Desk in Mc Lean, VA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal at a luxury retail location where you will serve as the first point of contact at the front desk, welcoming visitors, managing access, and supporting security-related operations with professionalism and care. This role is ideal for someone who enjoys customer service, clear communication, and working with a team that values agility, reliability, innovation, and integrity in a people-first culture.

Requirements

• Being comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to visitors, associates, and/or vendors by carrying out site-specific policies, visitor processing, and front desk support activities at a retail location.
• Monitor lobby and entry activity, verify credentials as required, and communicate access procedures in a professional manner to help support security-related operations.
• Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, and notify site contacts and/or emergency services when appropriate.
• Answer phones, greet incoming guests, maintain visitor logs, and complete required reports related to security-related events, concerns, and/or unusual activity.
• Help to deter unauthorized access, loss concerns, and/or disruptive behavior through visible front desk presence, observation, and timely communication with store leadership and Allied Universal management.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED