Security Officer Welcome Center Concierge

Allied Universal • Fort Lee, NJ

3d • Onsite

About The Position

As a Security Officer Welcome Center Concierge in Fort Lee, NJ, you will serve and safeguard clients in a range of industries such as Residential, and more. Join Allied Universal as a Front Desk Professional at a residential location, where you will welcome residents and guests, manage access, monitor activity, and support security-related operations from a stationary post. This role is ideal for someone who enjoys providing exceptional customer service, communicating clearly, and using technology with confidence while reflecting our values of agility, reliability, innovation, teamwork, and integrity.

Requirements

• Access control and badge experience is preferred.
• Customer service experience is preferred.
• The ability to lift up to 20 pounds is preferred.
• Being comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to residents, guests, and vendors by carrying out site-specific procedures, front desk duties, and appropriate emergency response activities.
• Monitor access to the location by greeting visitors, verifying credentials, documenting arrivals and departures, and communicating with residents and property staff as needed.
• Respond to incidents, resident concerns, and critical situations in a calm, problem-solving manner, following property protocols and reporting details to Allied Universal and/or site management.
• Observe front desk activity and security-related systems, report unusual activity, and support residential operations with clear communication and accurate recordkeeping.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED