Security Officer Visitor Reception

Allied Universal•Indianapolis, IN

2d•Onsite

About The Position

As a Security Officer Visitor Reception in Indianapolis, IN, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional at a commercial real estate location, you will welcome visitors, manage access, maintain awareness of security-related activity, and provide exceptional customer service and communication. You will help create a professional, welcoming environment while supporting site operations with integrity and teamwork. Join Allied Universal, where an agile, reliable, innovative, and caring culture puts people first.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

CPR certification is preferred.
Customer service experience is preferred.

Responsibilities

Provide exceptional customer service to tenants, visitors, and clients at a commercial real estate front desk by carrying out site-specific procedures and security-related policies.
Monitor access to the location, greet and screen visitors, verify credentials, issue visitor passes, and maintain accurate visitor logs in accordance with established procedures.
Receive and direct phone calls, deliveries, and inquiries while maintaining a professional, welcoming front-desk presence.
Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following site-specific emergency response procedures and notifying appropriate personnel.
Observe front-desk and lobby activity, report suspicious activity or maintenance concerns, and help to deter unauthorized access to the location.