Security Officer Visitor Management

Allied Universal • Albuquerque, NM

3d • Onsite

About The Position

As a Security Officer Visitor Management in Albuquerque, NM, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech and telecom location as a Front Desk professional, where you will welcome visitors, manage access and badge activity, and support daily security-related operations through strong communication and customer service. In this highly visible role, you will help create a positive experience while reflecting our agile, reliable, and innovative approach, with a caring culture, teamwork, and integrity at the center of every interaction.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A Guard Card or license is preferred.
• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• Comfortable using a computer or tablet is preferred.
• CPR and/or First Aid certification is preferred.

Responsibilities

• Provide customer service to visitors, employees, and/or vendors by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities.
• Monitor access at the front desk by verifying identification, managing visitor sign-in processes, issuing access credentials, and reporting unusual activity through proper channels.
• Answer phones, greet incoming guests, and support lobby operations with professionalism while helping to deter unauthorized access to the location.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting security-related concerns and communicating with site contacts as needed.
• Support a professional front desk presence within a fast-paced technology and communications location by following Allied Universal procedures and client-directed policies.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED