Security Officer Visitor Management Coordinator

Allied Universal • Fort Lee, NJ

7d • Onsite

About The Position

As a Security Officer Visitor Management Coordinator in Fort Lee, NJ, you will serve and safeguard clients in a range of industries such as Residential, and more. Join Allied Universal as a Front Desk professional in a residential location, where you will welcome residents and guests, monitor access, support security-related procedures, and provide outstanding customer service and communication. This role is ideal for someone who values teamwork, acts with integrity, and brings a reliable, caring, and innovative approach to creating a positive first impression each day.

Requirements

• Ability to lift up to 20 pounds is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to residents, guests, vendors, and/or visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor front desk activity, manage access to the location, verify visitor information, and document arrivals, departures, and/or deliveries in accordance with site procedures.
• Respond to incidents, resident concerns, and critical situations in a calm, problem-solving manner, escalating issues to property management and/or emergency services when appropriate.
• Answer phones, provide directions and general assistance, and report maintenance, access control, and/or security-related concerns observed at the front desk area.
• Maintain accurate logs, incident reports, and other required documentation while helping to support an orderly and professional residential environment.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED