Security Officer Visitor Intake

Allied Universal • Boston, MA

2d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Visitor Intake in Boston, MA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a premier commercial real estate location as a Front Desk Officer, where you will greet visitors, manage access and badges, monitor front desk activity, and respond to security-related concerns with professionalism and care. This role is ideal for someone who enjoys customer service, uses technology confidently, and thrives in a team culture built on agility, reliability, innovation, and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Being comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Experience with CPR and First Aid is preferred.
• Customer service experience is preferred.
• CPR certification is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a commercial real estate location.
• Monitor front desk activity, greet arriving guests, verify access permissions, and direct visitors, vendors, and delivery personnel according to property protocols.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate details to building management and/or emergency contacts as needed.
• Support lobby and reception operations by maintaining visitor logs, issuing access credentials, and documenting security-related events, requests, and/or concerns.
• Assist with answering questions, providing directions, and helping to deter unauthorized access through attentive front desk presence and adherence to site procedures.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED