Security Officer Visitor Intake

Allied Universal • Newark, DE

2d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Visitor Intake in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. As a Front Desk Security Professional at a financial institution location, you will be a welcoming, visible presence while supporting access control, visitor management, badge procedures, and security-related communications. You will provide exceptional customer service, help address concerns, and use technology to document activity. Guided by Allied Universal’s agile, reliable, innovative, and caring culture, you will work with integrity and teamwork to help create a secure environment.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A state, county, or city issued security-related license is preferred.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Access control or badge experience is preferred.
• Comfort using a computer or tablet is preferred.

Responsibilities

• Provide exceptional front-desk customer service by greeting visitors, employees, and vendors, confirming appointments, and directing individuals according to site-specific procedures.
• Monitor access to the financial institution location by verifying identification, maintaining visitor records, issuing visitor credentials, and communicating access concerns to appropriate personnel.
• Answer incoming calls, manage inquiries, and provide professional assistance while maintaining confidentiality of sensitive client and visitor information.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures and notifying appropriate contacts.
• Maintain awareness of front-desk activity and report unusual behavior, access issues, and other security-related concerns to Allied Universal leadership and site management.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED