Security Officer - Visitor Desk
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Visitor Management Desk in Indianapolis, IN , you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Officer at a busy financial services location, you will welcome visitors, manage access control and badging, and monitor activity through cameras and systems to help identify security-related concerns early. You will communicate clearly with staff and guests, document incidents, and support a professional lobby experience. At Allied Universal, you will bring integrity, teamwork, and a caring, people-first approach to every interaction.
Requirements
- Have 1+ years of security-related experience.
- Be comfortable using a computer or tablet preferred.
- Have customer service experience preferred.
- Have access control and/or badge experience preferred.
- Have CPR and/or First Aid preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to employees, visitors, and vendors at the front desk by following site-specific procedures, access requirements, and other security-related policies.
- Control access to the location by verifying identification, issuing temporary credentials when authorized, maintaining visitor logs, and directing guests to the appropriate areas.
- Monitor security-related systems such as cameras, alarms, and communications equipment, and report irregular activity according to post orders.
- Respond to incidents and critical situations in a calm, problem-solving manner, including contacting appropriate personnel and supporting emergency response activities when appropriate.
- Complete required documentation such as shift logs, incident reports, and access records, and communicate key information to Allied Universal leadership and site contacts.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
