Security Officer - Visitor Desk
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Visitor Desk in Redwood City, CA , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Officer with Allied Universal at a fast-paced tech and media location, you will welcome employees and guests, manage visitor check-in, badges, and access requests, and monitor cameras and alarms to help identify security-related concerns. You will serve as a calm, professional point of contact, document incidents, and communicate clearly with site teams. Bring agility, reliability, innovation, teamwork, and integrity to every interaction.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to visitors and staff by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Staff the front desk to greet, screen, and direct visitors, manage sign-in and badge issuance, and coordinate guest access with internal contacts.
- Monitor lobby activity, access control points, and security-related systems such as cameras and alarms, and report irregular activity per site procedures to help to deter unwanted entry.
- Respond to incidents and critical situations in a calm, problem-solving manner, including documenting events and escalating to appropriate personnel as needed.
- Answer phones and electronic inquiries, support deliveries and service vendors, and maintain accurate logs for visitor traffic, keys and/or access cards, and incident reports.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
