Security Officer - Visitor Check In

Allied Universal • Phoenix, AZ

3d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Visitor Check In in PHOENIX, AZ, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Officer at a financial institution, you will be the welcoming presence for employees and visitors, supporting access control, badge processes, and professional communication. You will monitor entry activity, help address security-related concerns, and provide exceptional customer service in a fast-paced environment. Join Allied Universal, where our agile, reliable, and innovative team puts people first, delivers through teamwork, and acts with integrity.

Requirements

• At least 2 years of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.

Responsibilities

• Provide customer service to clients, visitors, and employees at a financial institution by carrying out site-specific security-related procedures, access-control policies, and emergency response activities when appropriate.
• Staff the front desk and serve as a professional point of contact by greeting visitors, verifying identification and appointments, issuing visitor credentials, and directing guests according to site procedures.
• Monitor access to the location, maintain visitor and delivery logs, and communicate entry concerns or unusual activity to appropriate site contacts and Allied Universal leadership.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner while following established escalation and reporting procedures.
• Support a professional lobby environment by answering inquiries, receiving calls and deliveries, and documenting security-related activities in required records.

Benefits

• Access to a retirement savings plan
• medical, dental, vision, basic life and AD&D, and disability insurance.
• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED